Doctors Business Management Show
In this episode, Mike DeVries & Co-Host, Ben Lane, visit with Ron Hartley from Solutionreach to discuss the benefits of online marketing strategies for medical and dental practices. An effective patient engagement platform will help a practice in several ways, including:
- REMINDING patients of their scheduled appointments, which will reduce the cost of “No Shows” and free up staff time
- RE-APPOINTING patients into the practice, which will help you keep patients in your practice and from going “Out the Back Door“
- REMEMBERING your Patients special days, like their birthday. Doing something special for your Patients will make a Great Impression.
- REALLY CARING for your patients by educating them about their health and well-being – it’s what patients want from their doctor.
- REVIEWING and effectively surveying your patients to determine their satisfaction levels, which can be discussed with your team members at your Morning Huddle.
- RECEIVING patients online – today’s generation is using their technology and the Internet to search out their doctors.
- REFLECTING on your marketing plan and seeing the effectiveness of various campaigns and strategies.
Just for Fun
Ben Lane had a great idea to surprise our Guest, Ron Hartley from Solutionreach, with a Martin Guitar – an instrument Ron enjoys playing. This surprise resulted in Ron sharing his musical talent with us. Internal marketing can be fun! In fact, if you use the right tool, it can even be music to your patient’s ears.
Check out Solutionreach over a Cup of Coffee
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Mike DeVries is a CERTIFIED FINANCIAL PLANNER ™, Enrolled Agent, and a Certified Healthcare Business Consultant focusing on helping healthcare professionals. If you would like to learn more about becoming a client, contact Mike at www.vmde.com.